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Neha Likes - Everything Digital



More than a decade now, Google came and it changed the way we access any sort of information. It made life a lot easier. Then came the platforms (Facebook, Twitter, YouTube, Pinterest, Instagram, LinkedIn, Blogs and many others) we know them as Social Media. Why Social Media? Simply because they aim to connect people with each other – far or near, family or friends or colleagues. It came up as a relief for people to stay in touch. Apart from that it had lot of other features which awed the public as well as brands. But how this all is actually affecting ‘social-connect’ – Let us look at the advantages and the disadvantages of the same:-

Advantages:


  1. People connect with old friends from School, colleagues from current organizations or previous organization and are able to get regular information about them
  2. Brands are able to lay their messaging easily to masses and even get their feedback -positive or negative, that depends on how the customer looks at it
  3. Brands are able to advertise with relatively low budgets
  4. People are able to wish birthdays and anniversaries of friends or acquaintances (even to those they may never have thought to remember)
  5. People are able to engage with brands, play contests win exciting prizes and even interact directly with the brand which was not possible with a TV /Newspaper /Outdoor ad
  6. News circulation has become easy and spreads faster , and even has potential to draw customers feedback then & there
  7. It has opened up lot of new opportunities in job market and thus employment as a whole. It is also a revenue stream for many agencies. Work from home options and flexible working for women has also risen from Social media
  8. People connect from far places and not even knowing each other apart from the interests which is common between them

       Disadvantages



  1. There is a drop in people calling up to talk, wish birthdays and even simply converse. The conversations have become FB messages, wishing is also on FB and sometimes is considered more than sufficient.
  2. Kids are becoming addicted to the playing virtually than playing with friends. Japan schools have started to adopt ‘Social Media Fasting’ for kids who are obsessive with FB.
  3. Teenagers have shown a different behavior altogether. In a birthday party, the birthday girl is more conscious about getting the right picture clicked for her profile than to attend and enjoy. While studying they have taken up hobbies like blogging and they do not just keep it as hobby but let that occupy a lot of their time.
  4. Oh Mom, stop asking me to attend this function or that party or this wedding, I have thousands of fans, followers and my blog is being read another thousands of people. Well the first dialogue from 3 Idiots by Boman Irani was ‘Life is a race..’ If you actually come to see of it Kids, teens and even adults are in a race of how can I get more likes, more views and more followers than meeting people and converting them to be one of your followers
  5. Updating everything on web from eating, visiting a place, meeting or reading is killing privacy. The person may just say that I am becoming more social but at the end it is the others with the person who end up paying the time
  6. News from the journalists is on twitter before the actual news link is given by the same people to support the facts. It seems like ‘insights’ for the world while people wait for more to appear. The newspaper seems old since most of the news is already read and that one has to hunt something to read. And while web is not something monitored too closely, many journos & bloggers gamble on the inappropriate headlines for SEO and more visits.

Everything has its own pros and cons. However to summarize it is the kids and teens who have been swayed away by these platforms since they are not able to handle it maturely unlike the more experienced or adults. Demographic (Read here) shows that age 18-29 is the most present across all social mediums.  Facebook has maximum active users between 14-25 years. Is this stat not a disturbing? Shouldn't this age be more in playground, college and even hanging out with friends than here? Even more disturbing fact is that across all ages people who consume more than seven hours of Social media are more likely to get under depression because of the ‘likes’, ‘fan’, ‘follow’, ‘views’ world. (Read here)

To end it with the pro side of it people who are handling it more maturely, prioritize their real v/s virtual world are playing smart and enjoying their both the sides attention, sharing knowledge and are engaging confidently.

Happy Socializing!





14:53 1 comments
Movie promotions in 1990’s were limited to TV promo, very few newspaper ads and posters outside the movie halls. Gone are those days and then came promotions of songs on Radio, associating with various chat shows, TV shows, pre-launch PR, post launch PR and associating with brands which endorses the movie during the TVC.

Since two years even these strategies have seen a shift with a high percentage of marketing budgets being accommodated with Social Media. It all started with a Wiki page followed by Facebook page, YouTube brand channels, Twitter handles and even hash-tag promotions. Apps (Applications) are built considering the possible engagements with the consumer.

Let us take a look at the Social Media Strategies that are used for Movie Promotions:
  1. Facebook page – All most all the Bollywood or Hollywood movies have their independent FB page. As per the trends in Indian Bollywood industry, movies which are already high budgeted are doing lot of activities- both online & offline, but low budget movies are also investing on Social Media.



  2. Facebook app with an engagement – My personal view to some of the apps on Social Media related to movie promotion has been very good. While some of them are extremely bad when it comes to engaging the consumer from the movie point of view. Some of the examples are from blockbuster movies Kahaani and Once Upon a Time in Mumbai. While the former movie app was built to ‘find the lost husband of a pregnant lady’, the latter was more fun by getting app users appear as characters in the movie – the hairstyle, clothes, shoes, accessories and name.



  3. Twitter handle – Initially it started as a handle from the makers of the movies, so that each time they make a different movie, the handle remains same. But now trends show that there is Twitter handle of the maker and one for individual movie. The shelf life of both – the Facebook page and the Twitter handle remains very small i.e. pre-launch and launch phase. Examples are listed with pictures below.



  4. Twitter contests with hashtags – Most of time the hype is created by the hashtags used by the marketers of the movie. These hashtags are promoted across Twitter for a contest where in the players are given an opportunity to win the tickets or meet the star cast. This involves an engagement from masses and thus has been success on twitter



  5. Twitter handles of the star cast – Actors have huge fan following and this has been taken as an advantage to promote their movies. They tweet about teaser posters, songs and behind the scenes which excites people to interact and even go to watch the movie



  6. YouTube branded Channels – YouTube page looks like a website which is a collection of songs. It can have multiple Tabs to differentiate one movie from another.



  7. YouTube channel with engagements – It has been a recent trend on Twitter to work with interactive videos series during movie releases.  This includes consumer engaging with the brands and series of videos are playing as result. Movies like Barfi and Ra.one had seen such a phenomenon success on their YouTube campaign much before the release of the movie. Now one can imagine that keeping  Rs 15cr on online promotions of Ra.one out of Rs. 40cr total marketing budget made it as a pre-launch success with 2.5 lac YouTube views on the channel and more than 1.5 Lac likes on the Facebook page



  8. Standalone Websites– It is a method in which brands are building their own properties. Everything from videos promotions to a pre-launch game for engagement is hosted on this platform. Movies yet to be released like Krrish3 are already diverting the consumers with new initiatives.



  9. Integration with offline activities – Play a contest on Facebook and get an invite for the movie launch press conference. Also win merchandise of the movie signed by the actor. Or get the movie tickets with an avatar of the movie theme. These type of strategies are evolving and have seen a success on Social Media



  10. Associating with brands for co-branding – Many brands have brand Ambassadors who are famous personalities. If they are actors of the movie which is yet to be launched, the brands also indulge in co-branding activities.




















Since the whole concept of Marketing is evolving and thus is Social Media, there are many innovations possible in making a brand out of anything. However, these activities are restricted to create hype before the launch and do not ensure good reviews of the movie.



06:37 13 comments
Have you noticed many changes in the hash-tags off lately on Twitter? Over the time these hash-tags by the brands are misused for promotions or contests. As far as I can connect, they are used so that people or target audience can be associated with particular topic of discussion.

Brands started promoting the tweets with relevant hash tags which were mainly keywords with which people with common interest as that of that company can be identified. But yesterday I came across a weird trending hash-tag on twitter which was as long as a tweet. And this one is not the only one, brands are allowing the agencies or the in-house Social Media resource to play with the image by coming up with funny & irritating hash-tags.





It is extremely difficult to understand that renowned brands which have strict discipline on their offline communication can be so casual on their online part. Or is it that they feel that online audience is non-serious audience and they can be flexible in their approach?

Let us understand 5 Hash-tag etiquette from Marketing point of view:
  1. Is your hash-tag a keyword or a phrase which anyone will ever search for? Looking at the above images, no one would ever search for them. They are extremely inefficient hash-tags.

  2. Is the length of your hash-tag too long?  It takes too much effort to read words without any space in them. Many people get annoyed trying to read something like #happybirthdayselenagomezweloveyou. If something like this is done by a brand, like many examples shown above, someone or the other will just go ahead and make fun or tweet about how this hash-tag is a disaster or bad use of Social Media. 


  3. Does your hash-tag or your tweets look like spams? Twitter recommends using no more than two in your tweets. You only have 140 characters to work with in the first place. Making it look like #Follow #us #to #get #attractive #prizes would never work in your favor.

  4. Is your hash-tag too difficult to understand? If yes, then it will never interest the audience, forget the responses. How many of us can understand #UOATIMD, yes it is difficult and seems to fit a sentence but it is a movie – Once upon a Time in Mumbai Doobara. Make the hash-tags relevant for people to engage with your brand.

  5. Is your hash-tag very common? Next time your agency brings a contest with a hash-tag you have already used in past or #ReplaceMovieNameWith, time to bring in a new agency or new SM managers. Be innovative in your approach.
If you are a Brand Manager, Social Media Manager or an Account Manager, keep in mind how people would think about your brand when they see such bad hash-tags  Over exploiting them could be bad for the brand image!
  




07:54 No comments
Many of us watch MasterChef and for various reasons we love the show. Perhaps this is one such series that even the vegetarians across India watch. Ever wondered why? It is because more than the recipe, the contestants share the innovations possible, the new ingredients, the excitement of the time and many Management lessons.



No, we do not watch it for learning Management. Of course not, but the show comes with handful of them (in the order of how the show runs)-

1.      Be prepared for new challenges – The contestants are taken to different restaurants, different cities where the culture, people and even food habits are new to them. They themselves belong to different places and are surprised every day with a new goal to achieve. It depicts a skill - accept whatever comes your way, go conquer the world.

2.      Teamwork – Many fight, many throw different ideas but it is their teamwork which results in sweet fruit in the end. Most of the times, we have come across that if there is even slightest of politics or ambiguity or even disagreement, your recipe is affected. I have this amazing quote from my mother – Your mood at the time you are cooking, is directly proportional to the taste and appearance of the meal.


3.      Strategizing – The contestants are told the goal of the day and then they have to think through each and every small activity from the dish they would cook, to ingredients they would require, to budgets they are allocated and how would they present. Small time is given but it has to be goal driven. Planning & then executing is the key.



4.      Eye for detail & Creativity – The dishes they churn out is presented with details and an art. The way the contestants pronounce the item is as close to what is visible on the plate. It is neat. They take care of even the smallest of flavors which may cause a taste change in the dish. From hygiene to quantity to the final product, everything is a piece of their beautiful imagination. Very famous quote from Steve Jobs comes to my mind ‘Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn't really do it, they just saw something. It seemed obvious to them after a while. That's because they were able to connect experiences they've had and synthesize new things’.

5.      Crisis Management – What happens when the dish turns out not the way he or she wanted? They have a backup plan. Or they fail and present what is on the table. Again two important things to note down here is always have a Plan B to fall upon. And if time is a constrain and you cannot execute the Plan B, present what is completed with conviction. You never know the task which you are not satisfied with, might interest somebody else. Even if failure is on the back of your mind, go with what you have.

6.      Performance under pressure – Time has always been a constraint and not only for these contestants but even in our daily tasks. Pressure of successful completion, wining in your duties, peer pressure and tough competition will always be there in your job or business. But the way these chefs perform under all these limitations is a big learning for all of us.



7.      Accepting criticism in positive manner – You thought it was your best shot but something happened and hell broke loose on it? These contestants go though it almost every time and one is eliminated on every show. Yet they face it with patience. They take the feedback in positive manner. If it was bad they take the judge’s fury and if it was good (at-least to them) but was not up to the mark, they still listen. Resilience is the key.

There are many other small day to day incidences which life teaches us from these shows such as budgeting, timing, prioritizing, presentation, servicing the end consumer and customer satisfaction. It depends on us how we tune ourselves after watching them.

Summary from the above Management Lessons in a Quote - ‘Life does throw lemon on all of us; we have to be opportunistic to ask for tequila and salt!’




06:38 2 comments
The common man is getting grilled. Sandwiched between the two political parties, one dived deep into corruption and irresponsibility towards the citizen while the other is drawing attention towards one religion, not being secular and showing dreamy development claims. 

And then we have one economist proudly coming on TV saying ‘I don’t want Narendra Modi as PM of India’. Is this not just a statement? Has he given any kind of solution to this issue? When asked that does he favour UPA, he said my statement does not mean endorsing UPA.

Hearing him yesterday on NDTV (clipping here) was actually funny. All of us are aware of problems but what is the solution. Why is media over hyping the Rahul-Modi issue?

Being an Economist of India, he is not expected to just become the limelight with one statement. If he has been a learned entity in the past, he must either come up with an answer to the problem that what should citizens of India do or should keep himself restricted from the media.

He should have researched well before to speak that Rahul Gandhi can be alternate PM, I mean as an Indian citizen we just do not want him to lead the country for we do not feel he is responsible for such a big task. In his speech he says - “He might be an excellent alternative, but I haven't decided yet." "Do I like Rahul Gandhi? Yes...He is from my college. When I talk to him, I enjoy it.” Though he also mentioned that this is not how the people of India should vote.

Can he be targeted as pro-UPA? Or anti BJP? I being a simple Indian national would just ask one simple question ‘how does that matter whether he is favoring UPA or anti BJP. He is just one common man who is trying to influence the countrymen. That’s it!’

The summary of this blog is as diluted as his statement and higher possibility is that maximum of us would not vote this year. All of us who feel that nation is deprived of a candidate that these goon filled parties are offering would not vote. All those who are hypnotized by the work of congress would vote on their behalf. Many who believe that Modi would be able to make a good PM considering various developments and his understanding despite his wrongly targeting a particular community would go on his behalf.  And as I wrote in my first line majority would as usual be ‘sandwiched and grilled’.

And the last line of this article from Business Standard is aptly written, people are getting submerged by the headlines given by the media rather than reading details about the facts.



02:55 1 comments
While it has been long that I last wrote my blog and I was waiting for real incident on the web to actually write something meaningful. There were many topics but one which affected me is actually problematic for the booming digital industry.

Ok, let me start with a question: 

Click Image to enlarge
What would you do if you see this tweet on a Friday when a new Bollywood move (in this case D-Day) is released? Obviously your plan would be to read the tweet reviews, go on to other sites and then plan to watch it if they are good. Right?

And what if you click on the link to understand that there is NO review.  The link content is:

Click Image to enlarge


Is this not cheating for personal benefit? Let me explain – the site sensationalized the headlines and prompted the user to click the link thus making sure to take the page views number high. These page view numbers are then taken to various brands and asking them to advertise on their portal.

What the brand was trying to do is ‘crowd-sourcing the tweets’ which is innovative but was it actually a review as mentioned in the tweet?

Click Image to enlarge


A very big question which arises here is – Should social media be regulated or regular media be checked?

Sad & bitter truth – The goal of the brand is not the quality of content but the views on the content. It is how the success metrics are defined in the campaign.

Writing very specifically of the above case, there are ‘n’ numbers of news channels with ‘n’ number of movie reviewers. The brand would want many views and interactions and Social Media agency is under tremendous pressure to bring an idea which is a Kolavari Di or viral (this is another problem). This propels the social media handlers to sometimes go overboard to spread the brand name.

Coming on to a conclusion for this problem is difficult because wrong practices are leading to success for the brands. The content if ethically monitored may undergo changes and in-turn would not ensure the so-called clicks and then result in the failure of the campaign.


But the bottom line is ‘creating thin content is bad SEO’ and it would not be able to take you too far. For individuals, it is a matter of personal freedom to write and express their feelings whether right or wrong. They may write it for themselves, for a company, incident, or even on any individual which makes a separate issue to regulate the personal space but for brands it is very important to realize the long term goals rather than bring the success in short term goals without planning & strategy. Making  a viral is in the hand of customer and not in the brains of agency but creating unique, innovative and authentic content is definitely their responsibility which should be regulated as a practice. 


03:38 3 comments
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About Me

I am a social media consultant with an experience of working with many international brands and agencies. I can help you grow your brand with social media strategies, campaign formulation and execution, content management and as I say, Everything Digital!
I love life and I document everything that life has to offer on my blog, be it travel, food, books, fragrance, movies and more. I also passionately write about digital marketing and brands.
To know more, follow me on social channels.

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